Terms & conditions

Welcome to AGP Broadband Network Pvt Ltd. These terms and conditions govern your use of our broadband internet services and website. By accessing our services, you agree to be bound by these terms.

1. Service Agreement

By subscribing to AGP Broadband services, you enter into a binding agreement for the provision of internet connectivity services. We agree to provide reliable broadband service according to the plan specifications you select.

Our service is subject to availability in your area and technical feasibility. Installation charges and equipment fees may apply based on your location and selected service plan.

2. Acceptable Use Policy

You agree to use our broadband services for lawful purposes only. Prohibited activities include illegal downloads, hacking, spamming, or any activities that violate applicable laws or regulations.

You are responsible for maintaining the security of your connection and preventing unauthorized use. AGP Broadband reserves the right to suspend service for violations of this policy.

  • Legal Usage Only - Services must be used in compliance with all applicable laws and regulations
  • No Illegal Activities - Prohibited use for illegal downloads, hacking, spam, or other unlawful activities
  • Network Security - Customers must maintain connection security and prevent unauthorized access
  • Bandwidth Limits - Fair usage policy applies to ensure quality service for all customers

3. Payment Terms

Service fees are billed monthly in advance. Payment is due within the specified billing period. Late payments may result in service suspension and additional charges.

Prices are subject to change with 30 days notice. Promotional rates apply for the specified duration and will revert to standard rates upon expiration.

4. Service Level Agreement

We strive to maintain 99% uptime for our broadband services. Scheduled maintenance may cause temporary service interruptions, which will be communicated in advance when possible.

Service credits may be available for extended outages beyond our control, subject to the terms of your service plan.

5. Termination Policy

Either party may terminate the service agreement with 30 days written notice. Early termination fees may apply based on your contract terms and remaining commitment period.

AGP Broadband reserves the right to terminate service immediately for violations of acceptable use policy or non-payment.

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